Reset & Refocus

What is Reset & Refocus?

Reset & Refocus is the ability to recover after a mistake or interruption: acknowledge it, name the immediate task and pick one constructive action.

Reviews

How do you practice Reset & Refocus?

You practice it with short drills. Each one takes a few minutes and adds XP to your skill level.

• Setback Snap-BackGame · Bronze · 2 min · +20 XP
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• Interruption Recovery RushGame · Silver · 5 min · +35 XP
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Related skills

• Active Listening
• Classroom Management
• Client Onboarding
• Clinical Handoff
• Closed-Loop Communication
• Communication
• Community Outreach
• Complaint Recovery