IT Support Analyst II

IT Support Analyst II is an it role at CYNET SYSTEMS in Glendale, Maricopa County.

CYNET SYSTEMSGlendale, Maricopa County

$101,920–$112,320 a year

Employment
part time
Category
IT Jobs
Posted
Oct 24, 2026
Location
Glendale, Maricopa County

About the role

Pay Range: $49.12hr - $54.12hr Job Overview: The IT Support Analyst Level 2 provides advanced technical support to end users, resolving escalated incidents and service requests that exceed Level 1 capabilities. This role serves as a critical escalation point, performing root cause analysis, implementing solutions across hardware, software, and network environments, and ensuring timely resolution in accordance with established SLAs. Key Responsibilities: Receive and resolve escalated incidents f…

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